Information we collect
We collect several categories of information, including:
- Account data: name, email, shipping address.
- Order data: files, print options, order history.
- Payment data: payment tokens or references provided by third-party processors.
- Technical data: IP address, device, browser, and logs used for diagnostics and security.
How we use your information
- To process orders, print jobs and arrange delivery.
- To send order confirmations, receipts and support messages.
- To detect and prevent fraud and abuse.
- To analyze usage patterns and improve product features.
Payment information
We do not store full payment card numbers on our servers. Payment is processed through secure third-party processors (PCI compliant). We may retain transaction references and receipts for accounting and support.
Sharing and disclosure
We share information with trusted providers (payment gateways, fulfillment/delivery partners) only as necessary to fulfil your order. We do not sell personal information to advertisers.
Data retention & security
We retain personal data for as long as needed to provide the service and meet legal obligations (for example, order records for accounting). We employ technical and administrative safeguards to protect data.
Your rights
You may request access to your data, correction of inaccuracies, or deletion where permitted by law. To make a request, email support@printx.example and include your account details.
Contact
Privacy questions or requests: support@printx.example.